Privacy Policy

Applied TMS (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, website visitors, and any individuals whose personal information we process. This Privacy Policy explains how we collect, use, share, and safeguard your information in compliance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

 

This Privacy Policy applies to all personal information we collect through:

•Our clinical services, including TMS treatment, medication management, psychological evaluations, and post-treatment referrals.

•Our website, online forms, and patient portals.

•Communication channels such as phone calls, emails, and text messages.

•In-person interactions at our clinics.

 

We may collect the following categories of information:

A. Protected Health Information (PHI) – As defined by HIPAA, this includes information that identifies you and relates to your health status, medical history, or treatment. Examples:

•Name, date of birth, address, phone number, email.

•Medical records, diagnoses, treatment plans, and progress notes.

•Insurance and billing information.

B. Non-PHI Personal Information

•IP address, browser type, and device identifiers when visiting our website.

•Information you voluntarily submit via contact forms or appointment requests.

 

We use your information for purposes that include:

•Delivering and coordinating your treatment.

•Communicating with you about appointments, treatment updates, and care plans.

•Billing, insurance verification, and payment processing.

•Meeting legal, regulatory, and accreditation requirements.

•Improving our services and website experience.

 

We do not sell or rent your information. We may share your information only as permitted or required by law, including:

•With your written authorization.

•With healthcare providers involved in your care.

•With your health insurance company for payment and coverage purposes.

•With business associates (such as billing companies, IT providers) who are bound by HIPAA agreements.

•When required by public health authorities or law enforcement.

 

You have the right to:

•Access and obtain a copy of your health records.

•Request corrections to your records.

•Request restrictions on how we use or share your information.

•Receive a list of certain disclosures we have made.

•Receive communications by alternative means or at alternative locations.

•File a complaint if you believe your privacy rights have been violated.

Requests can be made in writing to our Privacy Officer at the address listed below.

 

We use administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure. This includes:

•HIPAA-compliant electronic medical record (EMR) systems.

•Secure, encrypted communication channels.

•Access controls and staff training on privacy and security.

 

Our website may use cookies and similar technologies to improve site performance and user experience. You can control cookie settings through your browser. These technologies do not access or store your PHI.

 

We retain medical and administrative records in accordance with federal and state law and accreditation requirements, generally for a minimum of 7 years after the last date of service.

 

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

 

Privacy Officer
Applied TMS
1600 Dove St # 200

 

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services, Office for Civil Rights.